Disaster Gets Its Own Phone Number ... Some Places

Disaster Gets Its Own Phone Number ... Some Places: "

San Diego's 2-1-1 system had to take on 1,200 volunteers to handle the calls that came in that week.' Now national social-services groups, including the United Way, are turning the heat up on a national campaign to make the service universal throughout the United States. They're supporting legislation before Congress that would create a single federal-funding source and uniform requirements for service, bringing an end to the current patchwork approach."