Of all the companies I personally deal with, I used to think Tim Horton's had the worst customer service (last week they initially refused to take dollar coins as the cashier had never seen them before and throught they were fake). I stand corrected. The new winner in the worst customer service contest is....drumroll........Verizon!
What a waste of an afternoon!!!!!! How do these people win any customer service award?
Verizon Wireless Contact Us: "Customer Service Representatives are available from 6am-11pm, 7 days a week"
They are however a good example of how creative pricing can more or less lock you into a company.
Thursday, July 21, 2005
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